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Penalty fees may apply for late cancellations. Special deadlines set by third parties (cruises, hotels, all-inclusive accommodations) will be duly informed by our Sales & Operations Executive.
Standard Cancellation Policy for FITs
• Up to 30 days prior to arrival date: No penalties apply unless specific conditions were previously informed by our Sales & Operations Executives

FULL REFUND 2 DAYS PRIOR TO SERVICE PROVISION


  • Traveler can cancel booking 2 days prior to provision of service for a full refund
  • Number of days is calculated based on a timezone at the location of the service provided
  • Example, experience scheduled at 7am on Sunday can be canceled before 7am previous Sunday
  • If traveler cancels less than 2 full days prior to start of service, the booking is nonrefundable
  • We highly recommend contacting your host before cancellation of service
  • In case of changes in date or time, your host may offer an alternative time slot, or decline
  • We understand that plans can change sometimes!
If you still need to cancel your booking, you can do so directly from your account's dashboard. The booking will be only officially canceled after you click the corresponding cancellation button under experience. If you have any questions or need help with your cancellation please contact support@Triplist.com

Final New Policy

FULL REFUND 7 DAYS PRIOR TO SERVICE PROVISION


  • Traveler can cancel booking 7 days prior to provision of service for a full refund
  • Number of days is calculated based on a timezone at the location of the service provided
  • Example, experience scheduled at 7am on Sunday can be canceled before 7am previous Sunday
  • If traveler cancels less than 7 full days prior to start of service, the booking is nonrefundable
  • We highly recommend contacting your host before cancellation of service
  • In case of changes in date or time, your host may offer an alternative time slot, or decline
  • We understand that plans can change sometimes!
If you still need to cancel your booking, you can do so directly from your account's dashboard. The booking will be only officially canceled after you click the corresponding cancellation button under experience. If you have any questions or need help with your cancellation please contact support@Triplist.com


The following policies shall apply to all tour & cruise cancellations if you cancel your trip at a later stage: 

• 60-30 days 20% of total tour cost 
• 29-15 days 50% of total tour cost 
• 14 days or less 100% of total tour cost 
• No show/no written notice 100% of total tour cost 
 
The above penalties apply when the entire booking is cancelled and apply to all services including tour, cruise and land arrangements.  

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